[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “Don’t know if receiving crappy service.”
Bottom Text: “Or if I’m too judgmental from working retail.”]
Been noticing I get a bit frustrated when workers do things that at my store I’d be bitched at about.
For instance, I was out shoe shopping and the saleswoman was teasing me because I had a bit of trouble walking in some wedge heel boots I wanted.
Me: “Who let that woman be in customer service?”
Mom: “She was just making sure you were getting the right shoes.”
Me: “She said I walked like I was pigeon-toed.”
Maybe I’m overreacting, or maybe this customer service I’m getting is that terrible.
I can totally feel this one. A thing that happened to me a few weeks ago stood out when I saw this post.
So I was at the movie theater because for once I had a day off on the weekend, and I went to the concessions counter because it’s a movie theater and I wanted popcorn. I ask the girl behind the counter for popcorn, and she makes this big obvious grimace at me. And I got to sit there and think ‘shit did I do something wrong? Did popcorn destroy her village?’ because she didn’t actually say anything, she just made a face at me.
From what I could infer from the apparent existential struggle I sent her into as she wandered around behind the counter I assume trying to figure out what to do about this, somebody had turned her respective popcorn machine off. And I mean, that’s totally not her fault. I would’ve easily just asked for something else if she gave me the option, but she walked back over to me, asked me if I indeed asked for popcorn, and then grimaced again when I nodded.
There was still enough already-popped kernels in the machine to get me my popcorn, even if there was a lot of tiny bits and little burnt bits of kernel. And the thing is, like, I totally understand if something was going on with the machines. Nobody can control that. What I was disappointed by is that the concession worker decided to just make faces at me and let me stand there instead of recognizing me as a person and not just The Customer long enough to at least tell me what was going on.
I’ve found that if you explain these sorts of things to people, like the week our computers decided to not read cutting counter slips and we had to manually enter everyone’s cut fabric, they’re usually understanding about it. It’s just not very cool to leave people in the dark when something is going on.